Cancel/Change Order Policy

Thank you for shopping with Three Ducks Tee. We understand that sometimes you may need to cancel or change your order. Please review our policy below regarding order cancellations and modifications:

1. Cancellation and Modification Window
   To cancel or modify your order, please contact us within 12 hours of placing your purchase. After this 12-hour window, we are unable to process cancellations or modifications, as orders may already be in the processing or shipping stage.
2. How to Cancel or Modify Your Order
   Please contact our customer support team as soon as possible with your order number and details of the requested change or cancellation:
   Email: support@threeduckstee.com
   Phone: +1 (701) 212-8647
3. Order Processing
   Once the order has entered the processing or shipping stage, changes or cancellations cannot be guaranteed and may not be possible.
4. Refunds for Cancelled Orders
   If your cancellation is accepted within the allowed timeframe, any payments made will be refunded using the original payment method. Refund processing time may vary depending on your bank or payment provider.
5. Exchanges or Returns
   If your order cannot be canceled or changed because it is already shipped, you may request a return or exchange following our Return Policy guidelines.
6. Exceptions
   In rare cases, such as customized or made-to-order products, cancellations or changes may not be accepted once the order is confirmed.
7. Contact Us
   If you have any questions regarding your order or our cancellation policy, please feel free to reach out to us at:
   Three Ducks Tee
   Address: 1717 40th St S Apt 111, Fargo, ND 58103, United States of America
   Email: support@threeduckstee.com
   Tel: +1 (701) 212-8647
   Support Hours: 9:00 AM – 6:30 PM (EST)