This Privacy Policy explains how ThreeDuckStee (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from threeduckstee.com (the “Website”).
We are committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
When you visit or interact with our Website, we may collect the following types of information:
- Personal Information: Such as your name, email address, phone number, shipping/billing address, and payment details when you make a purchase or contact us.
- Order Information: Product details, purchase history, transaction ID, and order status.
- Technical Data: Browser type, device information, operating system, IP address, and referring URLs.
- Cookies and Usage Data: Information collected automatically through cookies or similar tracking technologies (see our Cookie Policy).
We do not knowingly collect personal information from individuals under the age of 16. If you are a parent or guardian and believe your child has provided us information, please contact us immediately.
2. How We Use Your Information
We use your personal data only for legitimate business purposes, including to:
- Process and fulfill your orders (including shipping and payment processing).
- Send transactional emails, such as order confirmations and shipment updates.
- Respond to your customer service requests or inquiries.
- Improve our website, products, and customer experience.
- Send promotional or marketing emails (only with your consent).
- Comply with legal obligations, prevent fraud, and protect our business and customers.
3. How We Share Your Information
We value your trust and will never sell, rent, or trade your personal data. We may share your information only in the following cases:
- Service Providers: We use trusted third parties (e.g., payment processors, shipping carriers, email platforms) to help operate our business. These providers are contractually obligated to protect your data.
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, with notice provided.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected — typically for order processing, record-keeping, or as required by law. Once no longer needed, your data will be securely deleted or anonymized.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve website functionality, analyze performance, and deliver personalized experiences. For more details about our use of cookies, please refer to our Cookie Policy.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include SSL encryption, secure payment gateways, and limited access to personal information by authorized personnel only.
7. Your Data Protection Rights
Depending on your location, you may have the following rights under privacy laws such as GDPR and CCPA:
- The right to access and obtain a copy of your personal data.
- The right to correct or update inaccurate information.
- The right to request deletion (“right to be forgotten”).
- The right to restrict or object to data processing in certain situations.
- The right to withdraw consent for marketing communications.
- The right to data portability (transfer of your data to another service provider).
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days of receiving your request.
8. Email Communications
If you subscribe to our newsletter or marketing communications, you may opt out at any time by clicking the “unsubscribe” link in any email or by contacting us directly. We will honor all opt-out requests promptly.
9. Links to Other Websites
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit.
10. International Data Transfers
As we operate globally, your information may be processed or stored outside your country of residence. We take all necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or data protection standards. The updated version will be posted on this page with a revised “Last Updated” date.
Last Updated: October 2025
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
Address: 3415 Greystone Dr, Austin, TX 78731, United States
Email: [email protected]
Tel: +1 (832) 356-3840
Support Hours: 9:00 AM – 6:30 PM (EST), Monday – Friday
By using ThreeDuckStee.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.