Returns Policy
Accepted Countries
We currently accept returns and exchanges for orders shipped within the United States only.
Returns
We accept returns for both defective and non-defective items as long as they meet the following conditions:
- Items must be in new, unused condition.
- Returns must be initiated within 180 days of the delivery date.
- Returns must be shipped back using the included return label provided in your original package.
- Return shipping is free — no additional fees will be charged to you.
- No restocking fees will apply.
Exchanges
We gladly accept product exchanges within 180 days of delivery under the following conditions:
- Items must be in new, unused condition.
- Exchanges are processed through mail using the included prepaid return label.
Refunds
Once we receive and inspect the returned item:
- A refund will be processed within 2 business days.
- Refunds are issued to the original payment method used during checkout.
- You will receive an email notification confirming the refund.
Return Method
- Return Method: By mail
- Return Label: Included in the package, prepaid and free of charge
- Restocking Fees: None
- Product Condition Required: New only
- Return/Exchange Window: 180 days from delivery date
Need Help?
If you have any questions or concerns regarding your return or exchange, please don’t hesitate to contact us:
Email: support@threeduckstee.com
Phone: +1 (701) 520-4920
Address: 1717 40th St S Apt 111, Fargo, ND 58103, United States