Shipping Policy
Shipping Carriers
We use reputable shipping carriers including USPS, DHL, EMS, and local postal services to deliver orders securely.
Order Processing
Orders are processed after payment confirmation. Our cut-off time for same-day processing is 5:00 AM Pacific Standard Time (GMT-08:00, Los Angeles).
Orders placed before this time on business days (Monday through Friday, excluding federal holidays) will be processed the same day.
Orders placed after 5:00 AM will be processed on the next business day.
Estimated Delivery Times & Shipping Fees
| Delivery Option | Handling Time | Transit Time | Shipping Cost | Fulfillment Days |
|---|---|---|---|---|
| Standard Delivery | 2–5 business days | 7–15 business days | $4.99 | Monday – Friday |
| Fast Delivery | 1–2 business days | 7–15 business days | $19.99 | Monday – Friday |
Delivery times are estimates only and are not guaranteed. Delays may occur due to weather, customs, carrier issues, or peak seasons.
Total Estimated Delivery Time
- Standard Delivery:
Handling time of 2–5 business days plus transit time of 7–15 business days.
Estimated total delivery time: 9–20 business days - Fast Delivery:
Handling time of 1–2 business days plus transit time of 7–15 business days.
Estimated total delivery time: 8–17 business days
Shipping Restrictions
Shipping is available only within the continental United States. We currently do not ship to the following:
- Alaska
- Hawaii
- Puerto Rico
- Guam
- U.S. Virgin Islands
- APO/FPO addresses
- International locations
Order Tracking
Once your order has shipped, a tracking number will be sent to your email.
Please allow 3–7 business days for tracking information to be updated by the carrier.
If no tracking information appears, the package may not yet have been scanned by the carrier.
Address Accuracy
Please ensure that your shipping address is complete and correct at checkout.
We are not responsible for orders lost, delayed, or returned due to inaccurate or incomplete addresses.
Packages returned due to address errors may be subject to additional shipping fees for resending.
We are also not liable for any loss, theft, or damage resulting from packages being forwarded or redirected after shipment.
Customer Support
For questions or assistance regarding your order or delivery, please contact us:
Email: support@threeduckstee.com
Phone: +1 (701) 212-8647
Address: 1717 40th St S Apt 111, Fargo, ND 58103, United States of America
Support Hours: Monday through Friday, 9:00 AM – 6:30 PM EST